Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to cancel the service and obtain a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel the service and obtain a refund for the unused portion. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law or any other applicable law that cannot lawfully be excluded.
Except as expressly provided in a written agreement between you and Macquarie Group Services Pty Ltd ("MGS"), our precedent documents, educational materials and platform services are provided for use by professional advisers. They are not legal, tax or financial product advice for any particular client, and they do not take account of any end client's objectives, financial situation or needs. The professional adviser remains responsible for determining the suitability of any document or structure for their client.
To the extent permitted by law (and subject always to the Australian Consumer Law paragraph above), MGS's liability for any claim arising out of or in connection with the supply of goods or services is limited, at MGS's election, to the re-supply of the goods or services or the payment of the cost of re-supply; and MGS is not liable for indirect or consequential loss. Where liability cannot be limited in that way, it is limited to the maximum extent the law allows.
Tax and superannuation law changes frequently. While MGS maintains its documents and materials against current law, website content may not reflect changes that have occurred since its publication date, and should not be relied upon without confirming the current position.